LEGAL REFERENCE

Our Terms Shape Your Account

When you open your account with 365bet link, these Terms & Conditions form the agreement between us. We've written them to be clear: how your account works, what...

Account SecurityPayment ProtectionDispute ResolutionResponsible PlayRegional Compliance
365bet link Our Terms Shape Your Account

Policy Overview & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Get Help With These Terms

Live Chat Support Open a chat from inside your account lobby or on our site. Our team answers questions about account rules, payment terms and gameplay policies in real time.
Email Support Send a detailed message to our support inbox. We respond within 24 hours with clarifications on any term, payment hold or account restriction you want to understand.
In-Account Help Center Browse our searchable FAQ library once logged in. It covers deposit holds, withdrawal rules, account closure steps and common policy questions without needing to contact us.
REVIEW SIGNALS

Why Our Terms Are Written For You

Clear Payment Language

Every deposit method — QRIS, DANA, OVO, GoPay — has its own processing timeline and hold period spelled out. No...

Account Verification Standard

We explain exactly what documents we need, why we ask, and how long verification takes. Your account remains playable while...

Dispute Process Written Out

If a withdrawal doesn't arrive or a game round feels wrong, our terms spell out step-by-step what we do: log...

Withdrawal & Hold Rules Transparent

We tell you upfront: minimum withdrawal amounts, any pending-play requirements, and why we sometimes hold funds pending verification. No surprises...

Regional Compliance Built In

Our terms reflect Indonesian payment law and supported-region restrictions. We detail how we handle access limits and what happens if...

Account Closure Policy Defined

Closing your account is simple, and our terms lay out how we handle final withdrawals, how long settlement takes, and...

PLATFORM COMPARISON

These Terms Align With Our Whole Platform

01

Privacy Policy

Covers how we collect, store and protect your personal data and payment details across all platforms and payment methods.

02

Responsible Play Policy

Details account controls and break options available to all players who want to manage their account activity or take time away.

03

Payment & Withdrawal Policy

Expands on deposit and withdrawal rules from these Terms, with specific timelines for QRIS, DANA, OVO, GoPay and bank transfers.

04

Anti-Fraud & Verification Rules

Explains our identity verification process, document requirements and what we do if we detect suspicious account or payment patterns.

05

Game Rules & Fairness Statement

Defines how live casino tables, slot rounds and sportsbook odds work; how we test randomness and what happens in disputed game outcomes.

06

Bonus & Promotion Terms

Clarifies how promotional offers work, what playthrough requirements apply and which games contribute to clearing any bonus balance.

07

Account Closure & Reactivation

Walks through voluntary closure steps, permanent account deletion options and rules around reopening or creating new accounts after closure.

QUICK SIGNAL

What These Terms Protect

01
Your Account Identity These terms define your account as personal and non-transferable. We verify your identity once so your deposits and withdrawals are yours alone, protected by verification records.
02
Deposit Finality & Holds Once your QRIS, DANA, OVO or GoPay deposit hits our system, it's final. If a hold applies, our terms explain why and for how long. You always see the reason.
03
Withdrawal Certainty You own every rupiah in your account balance. Our terms guarantee withdrawal rights, minimum amounts, and expected arrival times via your chosen payment method.
04
Fair Play on Every Round These terms commit us to fair game outcomes, certified randomness in slots and real-time transparency in live casino play. Disputed rounds are reviewed by our team.
05
Dispute Resolution Path If something goes wrong — a missing withdrawal, a payment error, a game question — these terms outline exactly how we investigate and resolve it within set timelines.
06
Regional & Legal Compliance Our terms spell out that we operate only in supported regions where local law permits. We detail how we handle account restrictions if your region status changes.

Terms & Conditions — Common Questions

Yes. The moment you create your account and verify your identity, these terms take effect. They form the legal agreement between you and 365bet link for all activity: deposits via QRIS, DANA, OVO or GoPay, gameplay in our live casino and slots, sportsbook bets, and any withdrawals. You accept them by completing account setup.

You can choose not to open an account. If you've already opened one and have an outstanding balance, you can close your account and request a final withdrawal. We'll process your balance back to your original payment method in full, minus any pending disputes or unresolved issues outlined in these terms.

We can update these terms if regulations change or our services evolve. We'll notify you of material changes at least 30 days in advance via email. You can accept the new terms or close your account. Continued play after the effective date means you've accepted the updated terms.

Our terms allow one active account per person. Multiple accounts breach these terms and we'll suspend all of them pending verification. Any winnings from duplicate accounts may be voided. If you've genuinely closed an old account and want to reopen, contact support — we review each request individually.

After account closure, we retain your data and payment records for seven years to comply with Indonesian financial regulations and to investigate potential disputes. You can request specific records in writing; general data deletion requests are honoured after the retention period ends, except where law requires ongoing storage.

365bet link operates in regions where local law permits online gaming accounts. Supported regions include most of Indonesia. If your location becomes unsupported, we'll notify you and give you 30 days to withdraw your balance. Deposits may be restricted, but existing balances remain accessible for withdrawal via your original payment method.

Contact our support team with details: transaction ID, date, amount or game round number. We log your dispute, investigate within 10 business days, and respond with findings and next steps. If unresolved, you can escalate to our compliance team. Our terms guarantee this process is free and we won't close your account while investigating.